Terms and Conditions

This page (together with the documents referred to on it) tells you the terms and conditions on booking our dressage webinars. Please read these terms and conditions carefully before booking on our site. You should print a copy of these terms and conditions for future reference.

1. INFORMATION ABOUT US

1.1 The web site www.dressagewebinar.co.uk is a site operated by Jo Graham. Our registered company email address is: jo@dressagewebinar.co.uk

2. SERVICE AVAILABILITY

2.1 We accept bookings from individuals in the UK and any part of the world that accepts webinars and payments are made online using the Stripe online payment provider

3. YOUR STATUS

By placing a booking through our site, you warrant that: 3.1 You are legally capable of entering into binding contracts; 3.2 You are the card holder or have permission from the card holder 3.3 You are resident in one of the Serviced Countries.

4. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

4.1. After making a booking, you will receive an email from us acknowledging that we have received your booking and providing you with a date and time of your booked webinar. 4.2 You will then receive a link to the webinar by email approximately 1 week to 3 days preceding the webinar 4.3 It is your responsibility to check you have received this link by email and notify us at least the day before the start of the webinar webinar if you do not receive it. We cannot guarantee attendance on the webinar if you do not notify us of non receipt of the link email 4.4 We are entitled to refuse any booking made by you for any reason. 4.5 When making a request you undertake that all details you provide to us requesting services are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the services. It is your responsibility to inform us of any changes to these details as soon as possible. 4.6 It is your responsibility to ensure your internet connection has sufficient bandwidth to allow for the smooth running of the webinar 4.7 No refunds will be made for any reason. Bookings are non refundable.

6. PRICE AND PAYMENT

6.1 The price payable for the Webinar shall be as shown on the Website and is in GBP. 6.2 Payment shall be made by you by the means specified on the Website and shall not be deemed to be made until we have received cleared funds in respect of the full amount stated in the order. 6.3 Prices are subject to change without notice but changes will not affect orders which We have already accepted. 6.4 Our site contains a number of Webinars and it is always possible that, despite our best efforts, some of the Webinars listed on our site may be incorrectly priced. If as a result of our mistake you have paid too much we will credit you and if you have paid a lower price, at our discretion, we will contact you to make up the difference 6.5 We are under no obligation to provide the Webinar to you at the incorrect (lower) price if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a miss-pricing. 6.6 Payment for all Webinars must be by credit or debit card. We accept payment via the Stripe online payment provider and accept , VISA, VISA DEBIT, MASTERCARD, SOLO, MAESTRO and ELECTRON.

7. OUR REFUNDS POLICY

Dressage Webinars have a no refund policy if the end user has purchased wrongly or has entered incorrect details. No refunds will be given once the booking has been made.

8. OUR LIABILITY

8.1 If a webinar fails as a result of an issue at our end it will be run on a future date and if you cannot make this date your money can be transferred to another webinar. 8.2 Without prejudice to the foregoing, our total aggregate liability to you under and/or arising in relation to this contract shall not exceed the amount paid by you for the Webinar. 8.5 Nothing in this contract shall exclude or limit our liability for death or personal injury due to our negligence or any liability which is due to our fraud or any other liability which We are not permitted to exclude or limit as a matter of law. 8.6 Nothing in this contract shall exclude or limit your statutory rights. 8.7 Any claim for any issue arising must be made in writing within 3 days of the webinar

9. INTELLECTUAL PROPERTY RIGHTS

All and any Intellectual Property Rights in connection with the Webinars shall be owned by Jo Graham. They must not be reproduced, recorded, copied, sold, or be used in any way without written permission of Jo Graham. The webinars are for personal Private Use only.

10. WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications We send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that We provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

11. NOTICES ALL

notices given by you to us must be given to us at jo@dressagewebinars co.uk We will give notice to you through the e-mail address you provide to us when making a booking. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent. In proving the service of any notice, it will be sufficient to prove, that such e-mail was sent to the specified e-mail address of the addressee.

12. TRANSFER OF RIGHTS AND OBLIGATIONS

12.1 The contract between you and us is binding on you and us and on our respective successors and assigns. 12.2 You may not transfer, assign, charge or otherwise your link to another person, or any of your rights or obligations arising under it, without our prior written consent.

13. EVENTS OUTSIDE OUR CONTROL13.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control ("Force Majeure Event").

13.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following: 13.3. Strikes, lock-outs or other industrial action. 13.4 Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war. 13.5 Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster. 13.6 Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport. 13.7 Impossibility of the use of public or private telecommunications networks. 13.8 The acts, decrees, legislation, regulations or restrictions of any government. 13.9 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and We will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

14. WAIVER

14.1 If We fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. 14.2 A waiver by us of any default shall not constitute a waiver of any subsequent default. 14.3 No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 13 above.

15. SEVERABILITY

15.1 If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. 15.2 Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.

16. ENTIRE AGREEMENT

16.1 These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of the Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing. 16.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions. 16.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.

17. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

17.1 We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities or for any other reason in our sole discretion which we may decide. 17.2 You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if We notify you of the change to those policies or these terms and conditions before We send you the Dispatch Confirmation (in which case We have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

18. LAW AND JURISDICTION

These terms and conditions are to be construed in accordance with the laws of England and Wales and irrespective of your place of domicile, in the event of any dispute associated with these terms and conditions, that dispute shall be subject to the exclusive jurisdiction of the English Courts.